Privacy Policy

We value your interest in Delmarva Storage Solutions; werespect and share your concern about privacy. So that you understand ourpolicies and your options, we have prepared this policy to explain whatinformation we gather about you when you visit our website and relatedplatforms, how we use it, and the safeguards we have in place to protect it.This policy may be updated from time to time, so check periodically forchanges.

Information Collected by Delmarva Storage Solutions

General information: We receive and store anyinformation you enter on our website or give us in any other way. This includesinformation that can identify you ("personal information"), includingyour first and last name, telephone number, postal and email addresses andbilling information (such as credit card number, cardholder name, andexpiration date). We may also request information about your self storage unitrental preferences. You can choose not to provide information to us, but ingeneral most of the information we request from you is required in order foryou reserve a self storage unit, sign up for a discount, participate in asurvey or contest, ask us a question, or initiate other transactions on ourwebsite.

Proxy information: When you make a reservationfor someone else through this website, we will request personal information andself storage unit rental preferences about that individual. You should obtainthe consent of other individuals prior to providing us with their personalinformation and rental preferences, as any access to view or change theirinformation will be available only through your account.

Information from other sources: We also mayperiodically obtain both personal and non-personal information about you fromaffiliated entities, business partners and other independent third-partysources and add it to our account information. Examples of information we mayreceive include: updated delivery and address information, purchase history,and demographic information.

Automatic information: We automatically collectsome information about your computer when you visit this website. For example,we will collect your IP address, web browser software (such as Firefox, Safari,or Internet Explorer), and referring website. We also may collect informationabout your online activity, such as units viewed and buttons clicked. Our goalsin collecting this automatic information include helping customize your userexperience and inhibiting fraud.

Cookies and other web/mobile technologies: Cookies are smalldata text files and can be stored on your computer's hard drive (if your webbrowser permits). This website uses cookies to

1. help us recognize your browser as a previous site visitor,
2. to help us customize content based on what you click/access, and
3. to measure and research the effectiveness of our features and offerings. The “Help” portion of the toolbar on most browsers will tell you how to     prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies     altogether. If you refuse to accept cookies, you may not be able to access     many of the travel tools offered on our website.

Other web/mobile bits: We may use local sharedobjects (also referred to as "flash cookies"), or web beacons (tinygraphics with a unique identifier placed into the code of a web page). We usethese technologies to monitor traffic patterns and enhance user experiences.Like other cookies, they can only access personally identifiable informationthat you have provided on this site, and cannot be accessed by other websites.

Call recording:We have established proper proceduresto protect the privacy of all callers and call recipients in connection withcall recording services, and otherwise fully comply with all applicable laws,regulations and governmental or self-regulatory guidelines. We create a digitalaudio recording of incoming telephone calls which may then be played, replayed,transcribed, monitored, analyzed and archived by employees, contractors,officers, agents, authorized representatives or other trusted third parties ofDelmarva Storage Solutions. Content may include, without limitation, personaland non-personal data related to such calls.

We Protect Your Information

We want you to feel confident about using this website toreserve self storage unit(s), and we are committed to protecting theinformation we collect. While no website can guarantee security, we haveimplemented appropriate administrative, technical, and physical securityprocedures to help protect the personal information you provide to us. Weimplement a variety of security measures. Only authorized employees arepermitted to access personal information, and they may only do so for permittedbusiness functions. We use encryption when transmitting your sensitive personalinformation between your system and ours, and we employ firewalls and intrusiondetection systems to help prevent unauthorized persons from gaining access toyour information. Following a transaction, your private information (creditcards, phone number, etc.) will not be stored on our servers.

Underage Restrictions

This is a general audience website and does not offerservices directed to children. Should we receive a request from a child whom weknow to be under 13, we will use any personal information provided by the childfor the sole purpose of responding once directly to that child's request andthen will delete the personal information. If we otherwise gain actualknowledge that a child under the age of 13 has provided any personalinformation to us, we will immediately delete this information.

How Information May Be Used or Shared

We use sensitive billing information (such as cardholdername, credit card number, and expiration date) for the purpose of completingthe self storage reservation(s) you make at our facilities. We use otherinformation about you for the following general purposes: to provide you withthe products and services you request; to provide you with your self storagebooking confirmation and updates; to manage your account, including processingbills and providing rent notifications or property updates; to communicate withyou in general; to respond to your questions and comments; to measure interestin and improve our products, services, and website; to notify you about specialoffers and products or services that may be of interest to you; to otherwisecustomize your experience with this website; to solicit information from you,including through surveys; to resolve disputes, collect fees, or troubleshootproblems; to prevent potentially prohibited or illegal activities; to enforceour Terms of Use; and as otherwise described to you at the point of collection.

This website may share your information with the followingentities and circumstances:

• Trusted third-party vendors who provide services or functions on our behalf,     including credit card processing, business analytics, customer service, marketing, distribution of surveys or contests, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website. Third-party vendors have access to and may collect information only as     needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow     the same data security practices that we ourselves adhere to.
• Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access     these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
• Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites' use of     your personal information and we encourage you to review the privacy policies of any website that referred you here.
• In     response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as     otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When     we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend     the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and     other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
• Companies within our corporate family.

Other than as set out above, you will be notified whenpersonal information about you will be shared with third parties, and you willhave an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information withthird parties. For example, we may share website visitor and self storage unitrental statistics. This information does not contain any personal informationand is used to develop content and services we hope you will find of interest.

You can choose not to provide us with any information,although it may be needed to book your self storage or to take advantage ofcertain features offered on this site.

Reviews, Comments and Other Submissions

We appreciate hearing from you. Please be aware that by submitting content to this website by electronic mail, postings on this website or otherwise, including any self storage service reviews, photographs, video, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "submissions"), you (a)grant Delmarva Storage Solutions and our affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b)grant us and our affiliates and sub-licensees the right to use the name that you submit in connection with such Submission, if they choose.

However, you acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a self storage service review that you submit) at our discretion.You further grant us the right to pursue at law any person or entity that violates your or our rights by a breach of this policy. We take no responsibility and assume no liability for any submissions posted or submitted by you. If you do not agree to our privacy policy terms, please do not provide us with any submissions.

You are fully responsible for the content of your submissions, (specifically including, but not limited to, reviews posted tothis website). You are prohibited from posting or transmitting to or from this website:

1. any unlawful, threatening, libelous, defamatory, obscene, pornographic, or  other material or content that would violate rights of publicity and/or     privacy or that would violate any law;
2. any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or units); and
3. any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third     party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from     your posting of content to this website. You acknowledge that Delmarva Storage Solutions has the right to control (e.g.     use, publish, remove) any content you submit without notice to you. If you submit more than one review for the same self storage service, only your     most recent submission is eligible for use.

Contact

Notices with respect to this website should be sent to:

Delmarva Storage Solutions, 38365 Old Stage Rd, Delmar, DE19940

We will review and address all notices that comply with the policies above.

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damagesif you make a false claim of privacy violations.

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